Terms of Service
Effective Date: January 1, 2026
By accessing or using instatides.com, you agree to be bound by these Terms of Service. Please read them carefully before using the site or placing an order.
Research Use Only
All products sold by Instatides are strictly for research and laboratory use only. They are not intended for human or animal consumption, therapeutic use, or diagnostic purposes. They have not been evaluated or approved by the Food and Drug Administration.
Eligibility
By purchasing from Instatides, you confirm that you are at least 21 years of age and that you are purchasing products solely for legitimate research purposes. Instatides reserves the right to refuse or cancel orders at our discretion.
Product Information
We make reasonable efforts to ensure product descriptions and documentation are accurate. However, we do not warrant that product descriptions or other site content is error-free. Product specifications may change without notice.
Ordering and Payment
All orders are subject to acceptance and availability. We reserve the right to cancel any order for any reason, including suspected misuse. Payment must be completed at the time of purchase.
By completing a purchase, you acknowledge and agree to all applicable policies, including these Terms of Service, our Refund & Replacement Policy, and our Disclaimer.
Shipping
Shipping times are estimates only and are not guaranteed. Instatides is not responsible for delays caused by carriers, customs, or circumstances outside our control.
Order Finality and Limited Claims
All orders placed through Instatides are considered final once submitted. We do not offer refunds, returns, or exchanges except in strictly limited circumstances.
Refunds or replacements may only be considered in the case of:
- Incorrect item received
- Product damaged during shipping
- Missing items from an order
No refunds or replacements will be issued for:
- Change of mind
- Ordering errors
- Perceived product performance or expectations
- Improper handling or storage after delivery
- Claims submitted outside the required reporting window
Customers must report any eligible issue within 48 hours of confirmed delivery and provide sufficient documentation, including the order number and supporting images where applicable.
All claims are reviewed at our sole discretion. Approved claims may be resolved through either a replacement or a refund to the original payment method.
Delivery and Risk of Loss
All orders are shipped to the address provided at checkout. Customers are responsible for ensuring that all shipping information is accurate and complete.
Once an order is marked as delivered by the carrier, responsibility for the shipment transfers to the customer. Instatides is not responsible for lost, stolen, or misplaced packages after delivery confirmation.
We are not responsible for carrier delays, transit issues, or delivery exceptions outside our control.
Policy Incorporation
By using this website and placing an order, you acknowledge and agree to the following policies, which are incorporated into these Terms by reference:
- Refund & Replacement Policy
- Disclaimer
In the event of any conflict between these Terms and other policies, these Terms shall control.
Limitation of Liability
To the fullest extent permitted by law, Instatides shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.
Prohibited Uses
You agree not to use Instatides products or this website for any unlawful purpose, or in any way that could harm, disable, or impair the site or other users.
Intellectual Property
All content on this site, including text, graphics, logos, images, and documentation, is the property of Instatides and may not be reproduced, copied, modified, distributed, or used without written permission.
Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms.
Contact
Questions regarding these Terms may be directed to:
info@instatides.com
